Audience

Your audience section is where you'll manage your audience members. You'll create groups, import lists, creates searches and use the signup screen feature to attract new subscribers.

In these self-help pages, we'll cover how the system handles opt outs and error email addresses, how to store more information about your audience members, and how to create a signup form to invite new people to join your audience.

Contents

• Customizing your audience and database
  • Creating and deleting groups - Setting up your audience groups
  • Adding standard member fields - Saving information about your audience
  • Customizing your view - Choosing which fields to display
• Adding members to your audience
  • Adding individual members - Adding people one-by-one
  • Importing from Excel and CSV - Adding a list of audience members
  • Importing to custom fields - Preparing your file for the import
  • Importing the same list twice - Understanding Add only and Add & update
  • Importing audience members - Adding people to your audience
  • Understanding your import totals - Reading your import statistics
• Managing your audience
  • Changing mailing status - Actives, errors, and opt-outs
  • Seeing an individual's response History - Viewing mailing history for a member
  • Seeing an individual's confirmed status - Viewing opt-in confirmation status for a member
  • Editing a member record - Changing an individual's audience information
  • Deleting member records - Removing a person from one or more groups
  • Exporting your audience - Creating an Excel or CSV file of your audience
  • Opting out an individual - Unsubscribing from within your account
  • Opting out en masse - Unsubscribing a group of audience members
  • Opting out audience members - Unsubscribing members and groups
  • Moving and copying members among groups - Changing group information
  • Creating a dynamic search - Search and segment your audience
  • Choosing and updating email preferences - Allowing your audience to choose how often they hear from you and more
• Working with signup forms
  • Customizing your signup form - Editing the new subscriber form
  • Customizing thank you & confirmation notes - Editing messages for new subscribers
  • Publishing your signup form - Putting your signup form in an email or on a website
  • Adding a signup form to your site with JavaScript - Customizing your signup form with css
  • Adding a signup form to your Facebook page - Customizing your signup form to display it on Facebook
  • Adding a signup ID to your custom form or integration - Adding new subscribers through outside forms or services