As part of our commitment to data security, your account is equipped with a one-time verification passcode process that triggers when you log in to your account from a new device or IP address. We have put this security measure in place to protect your account, so it’s essential that all users are aware of […]

Ⓘ Available to HQ, Teams, and Corporate accounts To empower their teams, the account Parent and specific Managers have the ability to share assets from the parent account down to their subaccounts. Additionally, campaigns created at the subaccount level can now be shared from one subaccount to another. How to assign the campaign sharing permission Users can […]

Ⓘ Available to HQ, Teams, and Corporate accounts The Brand Manager is the central location for tiered accounts to create, organize, and share content with their subaccounts. For more information about the tools found in the Brand Manager, please refer to this article. About the Template Builder Whether you choose to start with an existing template […]

Ⓘ Available to HQ, Teams, and Corporate accounts How the Template Builder works The Template Builder lets you customize a template’s components using the same controls that the drag and drop editor uses to build the campaigns in your account. You can start from scratch or use one of the templates from the gallery and make […]

Teams accounts can have up to 25 users and Corporate accounts can have an unlimited number of users. However, while you can assign multiple users to your account and customize their permission levels, it’s important that you don’t have more than one person in the same campaign at a time. Our editor is set up […]

Corporate account at-a-glance 10 subaccounts Unlimited users 7 user roles: Parent, Manager, Administrator, Full, Editor, Author, Response only Unlimited automations Landing pages Single sign-on Role and permission details Certain roles have optional permissions that can be toggled on or off. When managing users, a user cannot grant permissions that they do not have. For example, […]

Teams account at-a-glance 5 subaccounts 25 users (up to 5 added users) 7 user roles: Parent, Manager, Administrator, Full, Editor, Author, Response only Unlimited automations Landing pages Single sign-on Role and permission details Certain roles have optional permissions that can be toggled on or off. When managing users, a user cannot grant permissions that they […]

Essentials account at-a-glance 2 subaccounts 10 users 6 user roles: Parent, Administrator, Full, Editor, Author, Response only Unlimited automations Landing pages There can only be one Parent user per account. For more information about managing users in Essentials accounts, please refer to this article. Essentials roles and permissions Role Has access to Does not have access […]

Lite accounts can have up to 5 users. However, while you can assign multiple users to your account, it’s important that you don’t have more than one person in the same campaign at a time. Our editor is set up to automatically save your work as you go and if multiple users are working in […]

Lite account at-a-glance 5 users 2 user roles: Administrator, Full 1 automation workflow Lite accounts have access to two role types: Administrator and Full. An account must have at least one Administrator user, but can have more. For more information about managing users in Lite accounts, please refer to this article. Lite roles and permissions […]