After you send out a campaign, you may decide to follow up with the folks who opened it or clicked on a particular link. You can easily target those people by saving them as a segment. You can create these segments from either the Response tab or the Audience tab. For more information about creating segments, please refer to this article.
Response
- Navigate to your Response tab.
- Click on the name of a campaign to open it.
- Click on the Opens tab or the Clicks tab.
- Click on the Save this tab as a segment button.
Audience
- Navigate to your Audience tab.
- Click on the Segments section in the panel on the left.
- Click on the Create a segment button on the right.
- Give your segment an easily identifiable name.
- Click on the Segment type dropdown menu.
- Scroll down to the Response section and choose the desired option.
- Click on the Any mailing dropdown menu and select the desired mailing from the list.
- If you chose Any mailing in the previous step, instead of a specific mailing, click on the final dropdown menu and select a date range.
The segment builder only shows the 500 most recently sent mailings. If you want to segment based on a campaign that is not one of your 500 most recently sent mailings, you will need to do so from the Response page.