In early 2022, we introduced a new drag and drop editor that replaced our legacy editor. While both editors offer drag and drop functionality, we’ve chosen to differentiate the previous editor as our legacy editor and to refer to the new iteration as the drag and drop editor.

What is the name of the new campaign editor?

Our new campaign editor is called the drag and drop editor and the previous campaign editor is called the legacy editor. We’ve chosen to use drag and drop editor, or just editor for short, as the common term moving forward because over time it will become the only available campaign editor.

Can I revert back to the legacy editor?

No. You cannot revert back to the legacy editor, as the change is permanent. You can, however, access the legacy editor from any of your previously saved legacy campaigns and templates.

Can I still access my legacy editor campaigns and assets now that the new editor is live?

Yes. Now that the new editor is live, you will see that all of your templates and campaigns that were created in the legacy editor are labeled accordingly with “LEGACY”. Campaigns and templates that were created in the new editor are labeled accordingly with “EDITOR”. New blank campaigns can only be created in the drag and drop editor.

When you reopen or copy any of your previously saved legacy campaigns and templates, you will still have access to the legacy editor to continue to work on and send them. Additionally, you can access your image and document libraries in both the legacy and the new editor. However, you will not be able to create new campaigns from scratch using the legacy editor.

When did the new drag and drop editor become the default experience?

The transition process began on March 31, 2022 and accounts were moved to the new editor in waves through the month of April. We did have an open beta program beforehand for any customers who wanted to opt in early, so if your account participated in the open beta, then you may have started using the editor prior to March 2022.

When will the legacy editor be removed?

The legacy and drag and drop editors will coexist for the time being. In the long term, we will only support the drag and drop editor, but we have no immediate plans to remove the legacy editor. We will give you plenty of notice and support before we remove the legacy editor.

How is the new drag and drop editor different from the legacy editor?

The new drag and drop editor still has most of the familiar functionalities that the legacy editor offered, plus some exciting new features, as detailed below. You can also refer to this article to read more about the visual and functional changes of the drag and drop editor.

The drag and drop panel is on the right

One of the first things you’ll notice is that the editor panel has moved from the left side to the right side of the page. It takes up a bit more space as it also houses the 3 main tabs for Content, Rows, and Settings.

Mobile design mode

Adding to the ease of using our built in mobile-optimized templates, our new mobile design mode allows you to switch the view of the drag and drop editor while you’re creating or editing a campaign to not only see how it will look on mobile, but to continue to build or edit the campaign while in the mobile view. You can also easily select to hide content while in mobile design mode.

Dynamic layout customizations

The updated drag and drop editor has all of the familiar editor functions, but now includes flexible layout options and content configurations that give you lots of dynamic customization options, including more granular control over style and size.

Undo, redo, and change history

The new editor tracks all changes made in a session so you can revert to a previous version at any time, allowing you to edit with confidence. When the editor detects changes, you’ll see a widget in the bottom left-hand corner where you can undo and redo edits and scroll through all the changes in that session.

Changes are only stored for that specific session. If you leave the editor and reopen the campaign draft later, you will not be able to undo any of the changes made in the previous session.

Exciting new templates

The updated template gallery, combined with the greater customization capabilities in the drag and drop editor, gives you more flexibility to craft beautiful modern emails with minimal effort. New templates include holiday themes, education themes, deal and offer themes, newsletters, and a variety of announcements, all designed to catch your audience’s attention in new ways, while also saving your team time.

What will happen to my custom design templates? Can I migrate them to the drag and drop editor?

Templates built using the legacy editor are incompatible with the new drag and drop editor. If you want to use your legacy templates in the new editor, you will need to re-create them in the new editor.

Now that the new drag and drop editor is live, you’ll notice that any of your recently sent legacy campaigns or legacy templates will have an orange Legacy tag next to their name. Whereas, any of your recently sent drag and drop campaigns or templates will have a green Editor tag next to their name. This means that you will still be able to use your templates that are saved with the legacy editor tag to create new campaigns using the legacy editor.

Just remember that any new campaigns you create from scratch will be made using the drag and drop editor. Refer to this article for more information on using legacy templates.

Does the drag and drop editor use the same image and document libraries as the legacy editor?

Yes. Both image and document libraries are housed together. This means that you can access an image or document that you used in a legacy campaign to use again in a drag and drop campaign.

Will the drag and drop editor autosave my work?

Yes. The new editor is designed to autosave all changes every 60 seconds, so there is no need to click to save your work as you are creating it. In addition, when you click on the Save button at the top, there is no longer an option to save a copy, but you can still save the campaign you are working on as a template.

Will the new editor time out?

Yes. When a user opens a campaign in the drag and drop editor, the editor starts an invisible 50 minute timer. When a user is idle for 50 minutes, a pop-up window will appear asking them if they are still editing. If they do not respond within 60 seconds, they will be automatically logged out.

The 50 minute timer is reset every time a user clicks outside of the editor. As a result, if a user is busy in the editor and does not click on anything in the top gray bar such as Rename, Preview, Send test, Save, or Review, then the editor will think that the user is idle. Users can prevent this by periodically clicking on one of the buttons listed above in order to reset the timer.

Note: There are some other factors that can interfere with the editor’s ability to track session length. We recommend that you have only one tab of the application open at a time, so the first step will be to close any additional open tabs. Next, you may need to clear your browser’s cache and cookies. If you have browser plugins, you may also need to turn those off. If the behavior persists, your organization may have some network settings that prevent our application from tracking session length; try logging in to your email marketing account with a personal device on a network that isn’t connected to your organization. If that resolves the behavior, your IT team will be your best resource for preventing it on your organization’s network.

Is there a way to change the shape of the button or an image from square to round in the new editor?

Yes. When using a button block in the drag and drop editor, in the Content Properties panel on the right, you can use the border radius control to adjust the corners of the button to be completely square or more rounded.

Should you want to round the edges of an image in your campaign, then simply use the image block to add the image and then select the Apply effects option in the Content Properties panel to bring up the image editor. Use the Corners option to round the corners of your image to your liking and then save it. However, if the image is a .jpeg or .jpg file then the corners you cut off may be filled in with a black background instead. To avoid this, you will need to use a .png file for that image, as .png files inherently have transparent backgrounds.

Just be sure to remember that any changes you make and save using the image editor will become permanent changes to that saved image file in your email marketing account.

Can I still access the HTML code for my campaigns in the new editor?

No. You cannot switch to see the HTML code for the entire campaign the way you could in the legacy editor, as this feature is no longer available with the new editor. Reviewing the HTML code was primarily being used to look for inconsistent text styling applied by the text editing toolbar. In the new editor, the text editing feature is built-in and designed to automatically fix any questionable formatting.

As an alternative, you can use the HTML block in the new editor to add your own HTML code in certain areas of your campaign. The HTML block is also where you can add CSS types of customizations to your campaign

Can I use dynamic content in the new editor?

Yes. Simply use the HTML block to add your dynamic content to the campaign in the same way you would in the legacy editor.

How can I learn more about the new drag and drop editor?

Check out our drag and drop editor resource hub for more information, articles, and tutorials.