Ⓘ Available to Corporate accounts What is the Centralized Subscription Center? Contacts may belong to more than one subaccount within an organization, which can make managing their preferences a challenge. The Centralized Subscription Center (CSC) allows contacts to manage their preferences for all subaccounts from the same page. The CSC shows contacts a list of […]

Ⓘ Available to HQ, Teams, and Corporate accounts Template folders overview With the new folders for templates tool, the account Parent can now use folders to organize and manage their templates. This feature allows the account Parent and Managers with permission to manage assets to take the following actions: Create a folder See all existing folders […]

Ⓘ Available to HQ, Essentials, Teams, and Corporate accounts The parent account image and document libraries function similarly to the subaccount image and document libraries. For more information about uploading assets or using them in campaigns, please refer to this article. Sharing images and documents You can share images and documents to your subaccounts either […]

Ⓘ Available to HQ, Essentials, Teams, and Corporate accounts What is the Brand Manager? The Brand Manager, previously called Assets, is the central location for tiered accounts to create, organize, and share content with their subaccounts. Upon logging in, the account Parent, or a Manager with permission to edit assets, will see several tabs at the top […]

Ⓘ Available to Teams and Corporate accounts For tiered accounts with a large number of subaccounts, it can be difficult to stay organized and keep track of all their accounts. To make things easier, we have created subaccount categories for Teams and Corporate accounts. The account Parent and Managers with permission to create subaccounts can […]

Ⓘ Available to HQ, Essentials, Teams, and Corporate accounts The Brand Manager is the central location for tiered accounts to create, organize, and share content with their subaccounts. For more information about the tools found in the Brand Manager, please refer to this article. What is the Style Guide? The Style Guide is an update to […]

Ⓘ Available to Essentials, Teams, and Corporate accounts How SMS credits work When sending an SMS, each message segment corresponds to one SMS credit. The number of characters per segment depends on the type of characters used in the message. If the message only uses GSM-7 characters, then a single message segment is 160 characters or […]

As part of our commitment to data security, your account is equipped with a one-time verification passcode process that triggers when you log in to your account from a new device or IP address. We have put this security measure in place to protect your account, so it’s essential that all users are aware of […]

Ⓘ Available to HQ, Teams, and Corporate accounts To empower their teams, the account Parent and specific Managers have the ability to share assets from the parent account down to their subaccounts. Additionally, campaigns created at the subaccount level can now be shared from one subaccount to another. How to assign the campaign sharing permission Users can […]

Ⓘ Available to HQ, Teams, and Corporate accounts The Brand Manager is the central location for tiered accounts to create, organize, and share content with their subaccounts. For more information about the tools found in the Brand Manager, please refer to this article. About the Template Builder Whether you choose to start with an existing template […]